DoubleTree by Hilton Surabaya

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DoubleTree by Hilton Surabaya has a restaurant, free bikes, an outdoor swimming pool and fitness centre in Surabaya. Each accommodation at the 5-star hotel has city views, and guests can enjoy access to a bar and to a shared lounge. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At DoubleTree by Hilton Surabaya the rooms have bed linen and towels.

Guests at the accommodation can enjoy a continental or a buffet breakfast.

DoubleTree by Hilton Surabaya offers 5-star accommodation with a sauna and children''s playground.

There is a kids'' club for the children and guests can make use of the business centre.

Popular points of interest near the hotel include Sharp Bamboo Monument, Pasar Turi Train Station Surabaya and Joko Dolog Statue. The nearest airport is Juanda International Airport, 21 km from DoubleTree by Hilton Surabaya.



avatar Angeline
Rating: 4
2022-11-11

Exceptional

avatar Hui
Rating: 3
2022-11-09

awesome stay

modern hotel, nice room.

avatar Nahariah
Rating: 4
2022-11-01

Location

Location n breakfast were fantastic

avatar Nahariah
Rating: 4
2022-11-01

Great location n good breakfast spread

Location n breakfast spread

avatar Ardian
Rating: 2
2022-10-30

check in process take almost 30 minutes with only 3 queues in front of me. need improvement

location

avatar Chin
Rating: 3
2022-10-28

Excellent

avatar Clara
Rating: 3
2022-10-25

superb. will return .

friendly and helpful staff, security is tight there so it makes you feel safe to be staying in that hotel, rooms are clean and comfortable

avatar Sokasrana
Rating: 3
2022-10-23

Very Good

avatar Hui
Rating: 2
2022-10-13

not too bad

stylish, new, comfy, good service

avatar Bagus
Rating: 3
2022-10-12

Excellent

avatar Louisa
Rating: 3
2022-09-30

Very good value for money

Great location. Room very comfortable and staff very helpful

avatar Windy
Rating: 3
2022-09-29

It is walking distance to so many cafes and restaurants.

Hopefully, this hotel will be well maintained throughout time. I love everything about this hotel, especially the breakfast

avatar Handonowarih
Rating: 3
2022-09-19

Very Good

avatar Simone
Rating: 2
2022-09-19

5-stars is overrated

The personal was great and handled our requests with grace !

avatar Ana
Rating: 3
2022-09-15

Very Good

avatar Hugo
Rating: 3
2022-09-12

Its been a great experience, great central location with clean spacious rooms and good service.

location and cleanliness

avatar Bagus
Rating: 3
2022-09-05

warmth and comfort

check in process simple and quick

avatar Soebekti
Rating: 3
2022-08-27

Excellent

avatar Niko
Rating: 4
2022-08-18

Pleasant stay

Nice room with a very nice view, very friendly staff and strategic position in the city center

avatar Naufel
Rating: 3
2022-08-18

Excellent

avatar Juwita
Rating: 3
2022-08-18

Excellent

avatar Erna
Rating: 3
2022-08-05

nice&comfy hotel

bedroom very comfy,good facility,nice staff,and tasty breakfast

avatar Adrian
Rating: 4
2022-08-03

Exceptional

avatar Simon
Rating: 4
2022-07-31

An awesome stay in a wonderful location with all the comforts that anyone could ever need.

The staff were very helpful and pointed out local places of interest. Sri from housekeeping staff, was familiar with the local landscape area and assisted me with some shopping and eating locations.
The view across the city of Surabaya was awesome. The local people are very friendly.
Jessica in the dining area was quietly efficient in cleaning up my table at every opportunity at breakfast.
All of the staff from the moment of entry into the lobby until my departure were sooooo lovely and helpful.
I could hug you all.
My compliments to those managers of Double Tree in the staff hiring position. Your selection of staff within your establishment is to be recognized and congratulated.
My stay was excellent and most definitely not long enough.
I would happily recommend this Hotel to anyone without hesitation.

avatar Diandha
Rating: 3
2022-07-30

Excellent

avatar Reine
Rating: 3
2022-07-29

very comfortable and nice

the location

avatar Ery
Rating: 4
2022-07-24

Exceptional

avatar Steven
Rating: 3
2022-07-23

The Hotel staffs, location, lounge, and the hotel rooms experience outweighs the negatives.

Breakfast overall was good, but the extra service made it more than pleasant. Hotel staffs were attentive and informative in sharing the food, amenities, services the hotel offers. Mainly Toriq from the breakfast service and Asrori from the Executive Lounge. These guys added the much needed care & service to elevate our hotel experience and made us wanting to return. Keep up the great work and we shall see you guys soon enough ??

avatar Parsiwi
Rating: 3
2022-07-18

Excellent

Location in the middle of the city, near interesting places and supermall Tunjungan Plaza
Spacious, clean and comfy room, Hilton standard
Wifi works well and fast
Kind and helpful staffs, there is a free shuttle to the mall
Breakfast with tasty and lot choices of food

avatar Gcaisle
Rating: 3
2022-07-17

Excellent

Nice hotel, quiet and clean, nice facilities. Room is very comfortable. Staff are excellent, as expected at a 5 star hotel. Overall a great experience.

avatar Anonymous
Rating: 4
2022-07-11

excellent

the staff are so awesome shout out to Selvie Aan , Yusuf and the staff manager Lizam they are the best making staying here like at home

avatar Nurul
Rating: 3
2022-06-27

Very Good

its clean and has good food

avatar Ramazan
Rating: 4
2022-06-23

Exceptional

avatar Dimas
Rating: 4
2022-06-21

Exceptional

avatar Rumpoko
Rating: 3
2022-06-21

Excellent

avatar Alexander
Rating: 4
2022-06-13

Exceptional

avatar Florens
Rating: 4
2022-06-09

Exceptional

Really enjoyed! very suitable for families. The childrens play area is very comfortable and spacious. Recommend for your family.

avatar Ianjohnc
Rating: 4
2022-05-30

Very comfortable with wonderful staff.

Staff are so friendly and helpful. That is what made my stay so enjoyable. Good facilities, good location and a nice, clean swimming pool.

avatar Widyono
Rating: 4
2022-05-30

Recomended Hotel

Lobby, breakfast and room

avatar Yong
Rating: 3
2022-05-23

Very Good

avatar Ker
Rating: 3
2022-05-23

Very Good

avatar Luckydewinta
Rating: 3
2022-05-16

Very Good

Almost all the staff friendly,the room is big and all clean,the location is good.and there is carpet in the room which is i like it.

avatar Darlene
Rating: 4
2022-05-12

Exceptional

avatar Dewangga
Rating: 2
2022-05-07

Pleasant

avatar Franciska
Rating: 4
2022-05-04

Exceptional

avatar Franciska
Rating: 4
2022-05-03

Exceptional

avatar Stacya
Rating: 3
2022-04-20

Excellent

avatar Cesare
Rating: 3
2022-04-20

Very Good

avatar Aukar
Rating: 3
2022-04-13

would definitely come back

it is clean and right in the centre of surabaya

avatar Edward
Rating: 3
2022-04-03

Just a good place, mbu Silvia at the restaurant and all the staff were very helpful

Great complete breakfast for family and friends

avatar Manda
Rating: 3
2022-03-30

wedding anniversary staycation

it was our second staycation. that says a lot! and we like it even more!

avatar Dhonny
Rating: 4
2022-03-23

Exceptional

avatar Ester
Rating: 3
2022-03-20

Very Good

avatar Abedin
Rating: 0
2022-03-15

Bad

avatar Maska
Rating: 3
2022-03-13

Very Good

avatar Johan
Rating: 3
2022-03-12

Good location, subpar service

good location, new building, easy to get around, good restaurant and cafe.

avatar Seger
Rating: 3
2022-02-28

Excellent

avatar Yulianti
Rating: 3
2022-02-27

Excellent

avatar Alex
Rating: 4
2022-02-22

Exceptional

avatar Citra
Rating: 3
2022-01-29

Very Good

avatar Seah
Rating: 0
2022-01-24

Very Poor

avatar Jerry
Rating: 3
2022-01-22

Very Good

avatar Peter
Rating: 3
2022-01-16

Excellent

Nice spacious rooms, very clean and great location.

avatar Referika
Rating: 3
2021-12-28

Excellent

it’s new building in Tunjungan street and really center of Surabaya. You can stroll around the street really easily. The service is also top notch.

avatar Eshleen
Rating: 2
2021-12-26

Pleasant

avatar Sinta
Rating: 3
2021-12-26

Excellent

avatar Referano
Rating: 4
2021-12-24

beyond expectation,keep it up!

staff,location,cleanliness,facilities

avatar Titik
Rating: 1
2021-12-14

disappointing for a 5 star hotel

avatar Angeline
Rating: 2
2021-12-06

Fair

avatar Mariana
Rating: 3
2021-11-24

Excellent

avatar Yulizba
Rating: 4
2021-09-28

Exceptional

avatar Minhaj
Rating: 2
2021-09-27

Fair

avatar Rio
Rating: 3
2021-08-31

Very Good

avatar Handy
Rating: 2
2021-07-02

Akses dari parkiran ke Lobby, bad…bad

Y

avatar Soeliyanti
Rating: 3
2021-06-25

Very Good

Although they forgot my ala carte breakfast that I ordered from the night before at the end they gave me box of bakeries.

avatar Elizabeth
Rating: 3
2021-05-15

Excellent

avatar Nining
Rating: 2
2021-05-12

Pleasant

avatar Ivan
Rating: 4
2021-04-25

Exceptional

avatar Anonymous
Rating: 3
2021-04-23

Excellent

avatar Samuel
Rating: 3
2021-04-15

Excellent

Room, lobby, lounge, cafe, location, staffs,

Rating

8.6

Fabulous
5
4
3
2
1
Cleanliness
9.3
Comfort
9.2
Facilities
9.0
Location
9.2
Staff
9.2
Value for money
8.6
WiFi
8.0

Address

Jl. Tunjungan 12

City

Surabaya

Region

East Java

Country

Indonesia

Nearby Places

  • Sharp Bamboo Monument
  • Submarine Monument
  • Gubeng Train Station
  • Red Bridge Surabaya
  • Ampel Mosque