Hyatt Ziva Cancun

9% available
Point Value: 💲1.11 ~ 1.55

This stunning beachfront resort is set on the beautiful strip of Punta Cancun and framed by the Caribbean Sea, where you can enjoy a white sand beach and clear-blue waters.

All rooms at Hyatt Ziva Cancún include a flat-screen TV, mini bar and a coffee machine. Rooms feature a private bathroom equipped with a shower as well as bath robes and slippers.

Hyatt Ziva Cancun offers a variety of activities, from theater shows to water sports to tequila tastings and a microbrewery. Choose to lounge in a beach cabana, sip a margarita and enjoy diving, snorkeling, sailing, and swimming in the Caribbean. Soak up the sun at cascading pools overlooking the sea, including the pool bar. Enjoy the oceanfront spa, with a massage, holistic body treatments, hydrotherapy and a fitness center.

Hyatt Ziva Cancun is located 300 metres from Coco Bongo while La Isla Shopping Mall is 3.4 km away. Cancun International Airport is 17 km away.



avatar Natalie
Rating: 4
2022-01-14

wonderful

I truly enjoyed everything about this property. the ambiance, the staff and the food

avatar Natasa
Rating: 3
2022-01-13

Excellent

avatar Eunyoung
Rating: 4
2022-01-12

Exceptional

Everything exceed my expectations such as staff, service, facilities, food, atmosphere, cleanliness, and beautiful beach!

avatar Marta
Rating: 2
2022-01-11

Free the dolphins!

Our stay would have been perfect, if there had not been captured dolphins forced to do tricks on the premises.

avatar Jiashi
Rating: 3
2022-01-08

Excellent

avatar Erika
Rating: 3
2022-01-07

Excellent

avatar Laura
Rating: 2
2022-01-05

Overall the site is well managed, FOH staff well trained hospitality but some glaring oversites

the location and the staff were great. Everyone was warm pleasant kind and helpful for the most part.

avatar Pascal
Rating: 4
2022-01-05

Exceptional

avatar Naoki
Rating: 4
2022-01-03

Fantastic stay, quite expensive but definitely worth the price.

Everything, but especially the facility, service and location. The facility has multiple pools and great access to 2 beautiful beaches. The rooms and restaurants were fantastic.

avatar Maggie
Rating: 4
2022-01-03

An unforgettable experience.

I have to say its the best all-inclusive Hotel I have ever experienced. Very good food with so many different varieties. I like the bed, supportive and comfortable. We really appreciate the efforts that the staff has made during our stay. They always kindly help us with whatever we need and are always self-restricted with Covide discipline. They carefully clean the beach and provide a great environment for the guests. They arrange all kinds of activities to enrich our life there. We have spent an unforgettable new year in Hyatte Ziva. We want to say thank you Hyatte Ziva!

avatar Puneet
Rating: 4
2022-01-02

Excellent Stay

Staff Support

avatar Chandra
Rating: 4
2021-12-30

Amazing for the third time

One of my favorite places to staff. I love everything about this resort . The beach and Pool staff are amazing . The spa is wonderful.

avatar Grace
Rating: 3
2021-12-27

Had a great family vacation, easy to move around with a baby.

We traveled with a baby and the resort is big enough to be fun, but everything is close enough that it made walking with a stroller so easy. The dinners were great, the beach is beautiful, the pools (with and without shade) were fantastic, our baby loved seeing the dolphins. The rooms are perfect, with great beds and shower. Room service is included and very fast.

avatar Abby
Rating: 0
2021-12-27

Terrible customer affairs.

The weather, Mexico is lovely just after rainy season.

avatar Na
Rating: 1
2021-12-20

Poor

avatar Rodriquez
Rating: 4
2021-12-14

Exceptional

avatar Sarah
Rating: 4
2021-12-13

Exceptional

avatar Christian
Rating: 4
2021-12-06

It was amazing.

The staff are very friendly and tend to all of your neeeds.

avatar Anonymous
Rating: 3
2021-12-02

Excellent

avatar Takahirojuri
Rating: 3
2021-11-25

Very Good

avatar Hardy
Rating: 4
2021-11-18

Exceptional

avatar Pawel
Rating: 4
2021-11-12

Exceptional

avatar Orion
Rating: 4
2021-11-12

Exceptional

staff is amazing

avatar Simon
Rating: 4
2021-11-11

Exceptional

avatar Kamlesh
Rating: 4
2021-11-09

Exceptional

avatar Yusuke
Rating: 4
2021-11-09

Exceptional

avatar Shikha
Rating: 1
2021-11-08

Disappointing

The staff was very nice and friendly. The rooms were clean.

avatar Im
Rating: 4
2021-11-05

BEAUTIFUL RESORT WITH AMAZING SERVICE

The atmosphere is beautiful !! The views are amazing and the service is top notch !! They were super accommodating right from when you enter the property. The views are amazing ! Both front and back side of the resort is beautiful and the dessert are WOW one of the best I’ve had. Also try there morning smoothies !!! Great place for family vacation, couples. Not a big party scene but that is perfect for me ! This is the place to go to if you want relax!

avatar Renata
Rating: 3
2021-11-04

Great location

Nice location, beach, sea..service

avatar Carol
Rating: 3
2021-10-27

Excellent

Cant complain about too much. The French Restaurant wasnt very good

avatar Anurag
Rating: 2
2021-10-24

Pleasant

avatar Manuel
Rating: 3
2021-10-22

Very Good

avatar Hyunki
Rating: 2
2021-10-19

Pleasant

avatar Renata
Rating: 4
2021-10-18

Exceptional

The staff was amazing! They went over and beyond to help make our stay enjoyable. We highly recommend Hyatt Ziva for anyone looking for a calm and relaxed Cancun visit.

avatar Kristen
Rating: 4
2021-10-16

Exceptional

avatar Linlin
Rating: 3
2021-10-13

Very Good

avatar Anonymous
Rating: 1
2021-10-05

Poor

avatar Anonymus
Rating: 0
2021-10-03

Could have been nice, but... Dont go!!

avatar Francis
Rating: 4
2021-10-02

Exceptional

Lo mejor de lo mejor ✅✅✅✅✅

avatar Melvin
Rating: 4
2021-09-30

Exceptional

avatar Linh
Rating: 4
2021-09-25

Wonderful experience

The facilities was really nice, room was cleaned, food was amazing, great location

avatar Joe
Rating: 4
2021-09-19

Exceptional

Ocean Front Swim Up Room was Incredible. The butlers are amazing! The view is spectacular. The water was beautiful.

avatar Patricia
Rating: 4
2021-09-19

Exceptional

Everything was wonderful

avatar Sarah
Rating: 4
2021-09-19

Exceptional

avatar Patricia
Rating: 4
2021-09-19

Perfecto!

Everything! Food, staff was amazing, beautiful resort.

avatar Khaled
Rating: 4
2021-09-06

Exceptional

Everything. The location is amazing, the food , the staff. Everything is more than amazing

avatar Blossom
Rating: 4
2021-08-30

The best

This is our second time at the Hyatt Ziva and we are already maki g plans to come back this winter,
It’s just paradise
It’s the only place we go to for complete and total relaxation

avatar Ethel
Rating: 4
2021-08-29

Simply amazing experience!!

The facility and faculties were amazing. I really enjoyed the festivities and the restaurants. I must say that it was a great experience. One of the all inclusive resorts I’ve ever been too. Thanks Hyatt Ziva!!

avatar Zay
Rating: 2
2021-08-27

Beautiful city and hotel but unnecessarily expensive.

avatar Quang
Rating: 4
2021-08-20

Exceptional

avatar Christopher
Rating: 3
2021-08-13

Excellent

avatar Teresa
Rating: 4
2021-08-07

Exceptional

Everything

avatar Anastasia
Rating: 3
2021-08-06

Overall--loved it

Staff was great and very accommodating

avatar Carlos
Rating: 4
2021-08-06

Excellent

Neat property, best quite beach in the hotel zone.
Overall superb staff service.
We stayed for 25 days.

avatar Crystal
Rating: 4
2021-08-02

Exceptional

avatar Pamela
Rating: 3
2021-07-30

Very Good

Had problems with housekeeping cleaning room in timely fashion and leaving linen blankets etc for sofa bed. Also don’t recommend booking excursions at hotel- expensive and poor quality. Otherwise a very nice resort and very clean. Covid precautions followed very well .

avatar Yang
Rating: 4
2021-07-29

Exceptional

restaurant

avatar Carlos
Rating: 4
2021-07-25

Exceptional

avatar Carlos
Rating: 4
2021-07-25

Exceptional

avatar Hassan
Rating: 4
2021-07-20

Exceptional

Clean and nice

avatar Parastoo
Rating: 2
2021-07-14

Pleasant

avatar Alisa
Rating: 4
2021-07-12

Exceptional

The staff is super nice and resolved all my tiny questions and issues right away. When I arrived theyve created a chat with me and I was just posting my requests there 24/7 (whatever requests). I also liked staying in the adult-only building with access to a rooftop adult-only pool with a bar. It was nice to enjoy the fireworks for the Independence Day from that roof actually :)

They also provided entertainment 24/7 that I enjoyed. Lots of restaurants were nice and completely not crowded. And I liked the hookah! :)

avatar Anne
Rating: 4
2021-07-10

The best service and resort ever!!!

It’s beautiful!! They is something to do at all times!! The staff is incredible and all the restaurants were amazing

avatar Sunny
Rating: 3
2021-07-08

Excellent

avatar Diego
Rating: 3
2021-07-02

Amazing resort and better location. I would recommend this place to any and everyone.

The entire complex was great. It exceeded our expectations. Food options were amazing. Pools and beach were perfectly located. There were a lot of organized activities. They have a dolphin pool where you can watch and swim with dolphins right inside the resort. The staff was great. Shout out Carlos!!!

avatar George
Rating: 4
2021-06-30

My family and I very much enjoy our week long stay -- including visiting cultural, historic sites.

The buffet was excellent (very much enjoyed the grilled seafood [dinner] and the omelets and crepes [breakfast]); the property was beautiful (cant stress this enough); and we mostly enjoyed the shows (see below). Other than the Italian (see below), the specialty restaurants were fine/good. The lighthouse on the property was visually outstanding -- a real bonus. The staff (to a person) was friendly and professional.

avatar Jean
Rating: 4
2021-06-30

Exceptional

Everything

avatar Ariana
Rating: 4
2021-06-30

Perfect place for your family to enjoy the Caribbean Sea and pools.

We really enjoyed the family pool because it was covered over the wading part for the kiddos. The evening shows were excellent. Tradewinds steakhouse was delicious. My husband and I enjoyed a massage and the spa was great.

avatar Christian
Rating: 4
2021-06-24

Exceptional

avatar Angeline
Rating: 4
2021-06-23

Loved This Hotel

I love this place, I love the private beach and the food is amazing.

avatar Abbie
Rating: 4
2021-06-22

Exceptional

avatar Isis
Rating: 4
2021-06-14

Exceptional

avatar Ben
Rating: 4
2021-05-30

Exceptional

Everything. Every pool feels like another place.
The drinks are amazing.
The staff are another level....
The restaurants food is delicious and the service too...
Would come back here any day.

avatar Stanislav
Rating: 1
2021-05-23

Disappointing

The property is actually very good, the beach is pretty nice. 2 big pool areas that are pretty nice and if stay at the adults only section you’ll be able to access the third smaller pool on the 3rd floor.

avatar Jackie
Rating: 0
2021-05-18

Will not return, have contacted the embassy reporting the corruption

Not much. Nice views from the ocean front room.

avatar Zhivka
Rating: 2
2021-05-13

Pleasant

avatar Therese
Rating: 4
2021-05-12

Amazing location, beautiful ocean views, extremely relaxing vacation!

Location was amazing. Staff was extremely friendly and attentive to our needs. The room was over and above our expectations! The swim out room pool area and ocean view was outstanding! Very peaceful and quit on that side of the resort.
Also the breakfast buffet was the biggest and best I have ever been to and is very COVID friendly. Everything is behind glass and the staff serves you with a new plate at each station.
All of the pools were very, very nice. The resort beach is beautiful. The sand is smooth and fine and the ocean was so blue!
Entertainment was extremely enjoyable!

avatar Luciana
Rating: 4
2021-05-12

Exceptional

avatar Stefanie
Rating: 3
2021-05-08

Excellent

Awesome staff, incredible food and beautiful location.

avatar Massillon
Rating: 4
2021-04-23

Best hotel

Everything

Rating

9.0

Superb
5
4
3
2
1
Cleanliness
9.4
Comfort
9.4
Facilities
9.3
Location
9.5
Staff
9.2
Value for money
8.5
WiFi
8.4

Address

Blvd. Kukulcan, Manzana 51 Lote 7

City

Cancún

Region

Quintana Roo

Country

Mexico

Nearby Places

  • Cancun Underwater Museum
  • Cancun Government Palace
  • Cristo Rey Church
  • Cancun Bus Station
  • Beto Avila Stadium