The Ritz-Carlton, Laguna Niguel

14% available
Point Value: đź’˛0.92 ~ 1.26

This luxury hotel is located on a bluff overlooking the Pacific Ocean and offers beach access. The hotel features a full-service spa, 2 outdoor pools, multiple dining options and a tennis court. Each guest accommodation offers free WiFi.

Offering ocean-inspired décor, rooms at The Ritz-Carlton, Laguna Niguel are equipped with 42-inch flat-screen TVs, a work desk and a DVD player. Rooms also feature bottled water and a coffee machine. Room service is also available. First floor ocean view rooms offer outdoor pits.

Dining options at The Ritz-Carlton, Laguna Niguel include enoSTEAK, an intimate steakhouse and 180Blu, which offers a light menu and views of the Pacific Ocean. Raya features Pan-Latin coastal fare and ocean views, while The Market Place offers healthy selections. The hotel also has a seasonal pool-side bar and restaurant with specialty cocktails.

Guests at The Ritz-Carlton, Laguna Nigel can work out in the gym or enjoy a game of table tennis.

The Ritz-Carlton, Laguna Niguel is within 6 minutes’ drive of Dana Point Harbor, which features a marina. Mission Basilica San Juan Capistrano is 13 minutes’ drive away.

The Hotel would like to change the resort fee to the following:
The resort fee is $60/day and includes:
- Wireless high-speed Internet
- Yoga & Pilates classes
- Individual shuttle service to and from Salt Creek Beach (no groups)
- Beach Butler Service and beach recreation equipment including towel service, umbrellas, and beach chairs
- Unlimited tennis & rackets. Tournament and clinic fees are additional
- Courtesy resort driver – transportation within 3 miles of the resort
- Complimentary 45-minute private photography session and 1 print.



avatar Abdullah
Rating: 3
2022-09-24

Very Good

avatar Dara
Rating: 4
2022-09-24

Exceptional

avatar John
Rating: 4
2022-09-21

Exceptional

avatar Jason
Rating: 4
2022-03-24

Exceptional

avatar Melanie
Rating: 4
2022-02-13

Exceptional

avatar Natalia-marva
Rating: 4
2022-01-14

A fantastic beach property.

Location is fantastic.On thr Beach. Wonderful staff.

avatar Hector
Rating: 4
2021-12-04

Exceptional

avatar Whipple
Rating: 4
2021-12-03

Expensive but worth it. Except for the shower I was really looking forward to.

The opulence, customer service (from the valet and wait staff to room service and beyond).

avatar Jason
Rating: 0
2021-11-07

Would not consider this property again. Even though it was my favorite before.

Great food.

avatar Melinda
Rating: 1
2021-10-04

Disappointing

avatar Hassan
Rating: 0
2021-08-28

Unhappy!

I expected way more from this place. My experience with any Ritz Carlton before this was good until in stayed here. This place didn’t do justice to the value. We payed way too much to get a small room with big in my daughters bed. I was told I will be getting a free night but they only end up taking away the resort fee of $150. I would never stay at a ritz again or recommend it to anyone I know.

avatar Penny
Rating: 1
2021-08-01

Disappointing

avatar Steven
Rating: 4
2021-07-30

Everything was what l had hope for from a Ritz-carlton property except front desk reception

Everything was exceptional as expected except for the reception l received at the front desk at checkin and checkout

avatar Penny
Rating: 1
2021-07-29

Disappointing

avatar Burcin
Rating: 3
2021-07-25

Nice place to stay at mainly due to well accommodating staff, but for the money expected more

Friendly staff, willing to help

avatar Chapman
Rating: 1
2021-05-31

Poor

The View... what else is there... theres no care, love or service anywhere in the property. Im sure his labor numbers look good. Hes killing the hotel. Killing it!!!

avatar Arina
Rating: 2
2021-04-22

The view was stunning. But the empty bar from room and no hair dryer was a big minus.

We liked the view. Is stunning

avatar Meheriar
Rating: 2
2021-04-07

Very average!

Location is great and breakfast and lunch were great

avatar Anonymous
Rating: 1
2021-03-15

Poor

Views

avatar Bruce
Rating: 2
2021-02-15

Pleasant

avatar Brandon
Rating: 2
2021-02-15

Fair

avatar Amir
Rating: 3
2021-01-13

Very Good

avatar Linda
Rating: 4
2020-11-01

we are Marriott Bonvoy members - Marriott made a mistake about an offer. Manager explained and was more than fair trying

Location On the beach. Could watch the surfers Firepit. Service

avatar Ali
Rating: 0
2020-10-29

Bad

View , view and view . The ocean and the beach you can never go wrong with that.

avatar Kaitlyn
Rating: 3
2020-10-23

Very Good

avatar Arman
Rating: 3
2020-10-17

Irritating waiting for services

avatar Armando
Rating: 3
2020-09-26

it was nice

Beautiful scenery nice place to stay

avatar Carole
Rating: 2
2020-09-04

So-so

The rooms had worn furniture and it felt a little dirty.

avatar Yasmeen
Rating: 4
2020-08-17

Incredible stay

This review is way over due especially considering how wonderful the staff at The Ritz Carlton, Laguna Niguel is. When we drove up to the hotel the valet greeted us so kind and enthusiastically. Chloe is her name I believe, I told her we were there for my bachelorette wee and there other cars coming and she said no problem. She let the other Valet know what rooms to send things down to and directed my friends to us in the lobby.

Then when I was checking, Angie greeted my mother and I with the most genuine smile and hello(I own a business based in customer service/experience so I can tell when someone is faking it) After our greetings were exchanged, Angie excitedly asked why were there, I explained my mom’s dream was to stay at the Ritz and it was my favorite hotel so what better way to celebrate my bachelorette weekend. By that time Adrian and Chandler had joined our conversation. We were laughing, exchanging stories of crazy travel, and how important that my mom was happy for her first visit. I had booked 4 garden suites which were great easy access to the pool, which is 24hrs. Angie didn’t push for me to upgrade when asked. After everything was said and done I was nothing short of hugging them for how kind and professional they all were.

We get to our rooms and to my surprise Angie calls from the front desk to let me know my suite had been upgraded to a Presidential suite on the same floor by her Manager Rory. Rory had heard our conversation and wanted to make sure it was the best experience and I was so humbled by the act of kindness. My Mom and Aunt of course took the upgrade but no one deserves it more then her.

The rest of the weekend was exciting and fun. The pools were great, social distancing was happening and masks were worn around the hotel by guests. The beach was great and the beach butler shuttle helped to go back up the hill. It was truly a magical weekend and it was all made possible because of the incredible staff and people I was there...

avatar Anonymous
Rating: 4
2020-08-05

Exceptional

Very high end!

avatar Jerome
Rating: 3
2020-07-23

This was an occasion to cheer up a friend who had recently suffered a death in the family & health.

The breakfast was good, but should have been offered in the price of the room. We had a room on the ground floor, and could walk out to the pool and hot tub--this was really great! It also provided a nice place to eat the breakfast we had brought to the room. No question that the luxury touches--especially in the bathroom--were fabulous.

avatar Sigal
Rating: 3
2020-07-13

Excellent

avatar Heather
Rating: 3
2020-07-05

Very Good

avatar Ann
Rating: 4
2020-06-11

Ocean view room is a must. The views are remarkable!!

Beautiful room with an even more beautiful view of the ocean. Staff was very nice. Just wish the gym and the shops were open. We had a lot of fun. Definitely plan on returning.

avatar Andreas
Rating: 1
2020-06-08

Great location, but overall service not worth the money they are charging

the location is really great overlookig the ocean. the rooms are also clean and comfortable.

avatar Crystal
Rating: 3
2020-05-22

Very Good

Gorgeous view of the ocean and the property was very clean

avatar Amanda
Rating: 3
2020-05-08

Excellent

avatar Anonymous
Rating: 1
2020-03-22

Poor

avatar Lauren
Rating: 4
2020-02-15

Exceptional

I use power chair, they were excellent with anything I needed differently and did so in a truly kind and respectful way

avatar Carleen
Rating: 4
2019-11-13

Exceptional

Rating

7.4

Good
5
4
3
2
1
Cleanliness
7.9
Comfort
7.9
Facilities
7.5
Location
9.1
Staff
8.0
Value for money
6.3

Address

One Ritz-Carlton Drive

City

Dana Point

Region

California

Country

United States

Nearby Places

  • Fashion Island
  • South Coast Plaza